How can we help?

Creating your account

Sign up with email, Google, or Apple in a few quick steps.

Getting started

Setting up your household

Create your household and prepare shared planning.

Getting started

Adding your first recipe

Start your recipe library with a first practical recipe.

Getting started

Planning your first week

Create your first weekly plan in a few minutes.

Getting started

Adding recipes manually

Capture your own recipes with structured fields.

Managing recipes

Importing recipes from a URL

Paste a recipe link and let Platoo extract key details.

Managing recipes

Importing recipes from a photo

Use photo import for handwritten or printed recipes.

Managing recipes

Editing and deleting recipes

Keep your recipe library clean and up to date.

Managing recipes

Favoriting and filtering recipes

Find recipes faster with favorites, tags, and filters.

Managing recipes

Using the weekly planner

Navigate weeks and plan meals with one clear overview.

Meal planning

Setting servings and cooks

Customize each meal for quantity and responsibility.

Meal planning

Changing or removing planned meals

Adjust your plan quickly when your week changes.

Meal planning

Generating a shopping list

Convert your weekly plan into one practical list.

Shopping list

Shopping together in real time

Collaborate on one synced list from multiple phones.

Shopping list

Adding manual items

Add non-recipe products to the same list.

Shopping list

Creating a household

Set up a shared workspace for planning and shopping.

Household & sharing

Inviting members

Bring your partner, family, or roommates into Platoo.

Household & sharing

Leaving or managing a household

Manage membership changes safely and clearly.

Household & sharing

What gets shared

Understand shared versus personal data in Platoo.

Household & sharing

Free and Plus features

See what stays free and what Platoo Plus adds.

AI-assisted import

Reviewing an AI-imported recipe

Check an extracted recipe before it enters your cookbook.

AI-assisted import

Managing your subscription

Restore, change, or cancel Platoo Plus through Apple.

AI-assisted import

Changing your email or password

Keep your account credentials secure and current.

Account

Deleting your account

Request permanent account deletion when needed.

Account

Subscription and billing

Understand the Plus trial, renewal, and cancellation.

Account

App will not load or crashes

Fix common startup and stability issues.

Troubleshooting

Recipe import not working

Troubleshoot URL and photo import issues.

Troubleshooting

Shopping list not syncing

Resolve delays in shared shopping updates.

Troubleshooting

Fixing login issues

Common fixes for failed sign-in attempts.

Troubleshooting